Highlights - Presentation of the study "European Digital Guarantee" - Committee on the Internal Market and Consumer Protection

Prof. Schulte-Nölke (University of Osnabruck) presented to IMCO the study on “European Digital Guarantee”. The study analyses the inconveniences of paper receipts and guarantees that are lost or fade away. The collected evidence indicates that missing paper documents may result in problems for consumers in the enforcement of their rights. The study assesses e-receipt solutions already existing on the market and evaluates whether the regulation of such schemes could contribute to Single Market.

Some guidelines are given concerning a possible regulation of e-receipt schemes, including possible combined use in other fields of Union law (e.g. alerting consumers on potentially dangerous goods in the framework of the RAPEX system).