Press release - Deal on rapid redress for disappointed shoppers - Committee on the Internal Market and Consumer Protection

EU shoppers who have disputes with traders over goods and services may no longer need to go to court to settle them, thanks to a deal struck by Parliament and Council negotiators. The deal, on two laws to protect online and cross-border shoppers, aims to give easy access to fast, cheap and fair ways of settling disputes.
Committee on the Internal Market and Consumer Protection

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