Highlights - In-depth analysis: Digital Services in the Area of Accommodation and Transportation - Committee on the Internal Market and Consumer Protection

This paper examines the development of digital business models in the provision of flights and short-term accommodation services. It discusses the growing importance of digital intermediaries and their associated business model features, some of which provide significant value, and others which could be considered deleterious and in need of regulatory scrutiny. The paper concludes with some suggestions for regulation based on technology, algorithms and big data analytics.

This could enable a more soft-touch, automatic, dynamic and individualised approach to regulation.

This research paper has been commissioned by Policy Department at the request of the Internal Market and Consumer Protection Committee.