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Highlights - Dispute resolutions for consumers - Committee on the Internal Market and Consumer Protection

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Alternative and online Dispute Resolution
At their Plenary session on 12 March, Members discussed and voted on dispute resolutions for consumers namely Online dispute resolution for consumer disputes (ODR) and Alternative dispute resolution for consumer disputes (ADR). These legislative reports put forward proposals for faster, easier and cheaper solutions to disputes with traders.

Source : © European Union, 2013 - EP

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